Lockheed Martin

• Problem
  

  Confirming and tracking Best Practices document management activities relative to Federal Acquisition Regulations

  
  
• Action
  

  Designed and Created web based self-audit to track compliance of inventory managers for six of their property sites and with plans to incorporate others during the next 2 years

  
  
• Result
  

  Enabled management to implement changes to ensure management compliance with Federal Acquisition Regulations

  
  

 EBAY

• Problem
  

  Upward feedback and evaluation of managers by worldwide employees without recrimination

  
  
• Action
  

  Created international web based upward feedback controls to assess management effectiveness. Information collected in six languages and cross correlated for normalized evaluation.

  
  
• Result
  

  Upward feedback control created and monitoring of upward assessment established

  
  

 US EPA

• Problem
  

  Improving EPA website feedback and communication with district offices

  
  
• Action
  

  Collected site assessments using web based assessment tools and provided data electronically to 16 different EPA locations

  
  
• Result
  

  Website provides active and actionable information that is factored into site improvement plans.

  
  

 US DOD

• Problem
  

  Assess and improve procedures, training and equipment for Air Force Personnel Security Technicians

  
  
• Action
  

  Developed web based assessment controls to query current staff for improvements to procedures, training and equipment

  
  
• Result
  

  Better prepared and more responsive agency to changes in environmental parameters.