Confirming and tracking Best Practices document management activities relative to Federal Acquisition Regulations
Action
Designed and Created web based self-audit to track compliance of inventory managers for six of their property sites and with plans to incorporate others during the next 2 years
Result
Enabled management to implement changes to ensure management compliance with Federal Acquisition Regulations
EBAY
Problem
Upward feedback and evaluation of managers by worldwide employees without recrimination
Action
Created international web based upward feedback controls to assess management effectiveness. Information collected in six languages and cross correlated for normalized evaluation.
Result
Upward feedback control created and monitoring of upward assessment established
US EPA
Problem
Improving EPA website feedback and communication with district offices
Action
Collected site assessments using web based assessment tools and provided data electronically to 16 different EPA locations
Result
Website provides active and actionable information that is factored into site improvement plans.
US DOD
Problem
Assess and improve procedures, training and equipment for Air Force Personnel Security Technicians
Action
Developed web based assessment controls to query current staff for improvements to procedures, training and equipment
Result
Better prepared and more responsive agency to changes in environmental parameters.